All videos are courtesy of Pascale's Table on Instagram.
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Handcrafted in Japan. Authentic, high-quality bento boxes, made in partnership with Japanese artisans since 2008.
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How to Care for a Bento Box
You just bought your first bento box and you want to cherish it! With the right care, a high-quality Japanese lunch box can last for years. Whether you have a...
How to Care for a Bento Box
How to Care for a Bento Box
Since 2008
From Kyoto, to your door.
We proudly sell quality, made-in-Japan products from our little shop in Kyoto to customers all over the world! We're confident you'll enjoy what we offer.
Frequently asked questions
Help Center
Will I pay fees upon arrival?
The import of a product from Japan may be subject to taxes and custom fees in the country of delivery, and these supplementary costs are the customer's responsibility.
- For US Customers: All packages are subject to import duties (=tariffs). These fees are billed by the carrier before delivery.
- For EU Customers: VAT is automatically calculated and added at checkout for orders under €150 (after discount / before shipping).
Please always refer to your national customs official website for specific import duty thresholds.
How much time does it take to be delivered?
Delivery times start after your order leaves our warehouse:
- Registered Airmail: Estimated delivery within 9 to 30 business days. (not guaranteed)
- Express Shipping: Estimated delivery within 2 to 5 business days.
Note: 'Business days' do not include weekends or holidays.
How much does shipping cost?
Shipping costs vary depending on your location, the weight of your package, and the shipping method you choose. Exact shipping rates will be displayed during the checkout process once you provide your shipping address.
Shipping does not include import duties/taxes.
Is everything made in Japan?
Most of our products are made in Japan. Everything we sell is shipped directly from our shop in Kyoto. Over the years, we have built strong relationships with Japanese manufacturers, ensuring high-quality, authentic products.
What is the return policy?
- If you are not satisfied with your purchase, you have seven days after receiving your order to return the item(s) for an exchange, refund, or store credit. You must email us at contact@bentoandco.com to begin the return process. The customer is responsible for the shipping charges associated with sending the unwanted item(s) back to us.
- Damaged Items: If a product is damaged during transport, please contact customer service at contact@bentoandco.com and send a detailed photo of the damage along with your order number.
- Returns are not available for orders charged with customs duties or import taxes, as these fees are explained before checkout and are the customer’s responsibility.
Handcrafted in Japan. Authentic, high-quality bento boxes, made in partnership with Japanese artisans since 2008.
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Beginner Bento Bundle
$67.50USD
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