About Us

Hi, there! We're Bento&co. Welcome :-)! We are the leading online retailer specializing in bento boxes and accessories- based in beautiful Kyoto, Japan.

Thomas Bertrand, originally from France, and his wife Erico, a Kyoto native, started the Bento&co online shop from a tiny house in Kyoto in November 2008. Starting small with help from friends and a stock of 30,000 yen (about 300 USD) in their living room, the Bento&co story began.

In March 2012, Bento&co moved their operations to the heart of downtown Kyoto and with it they opened a beautiful brick and mortar flagship boutique.

The first Bento&co packages were lovingly wrapped by friends one by one on a small coffee table. While over time the company has grown to become Japan’s premier specialty bento box retailer, the mission of staying true to a love of quality Japanese products and great customer service has remained the same since the founding of Bento&co.

Bento&co now employs a diverse team based in Kyoto that works passionately to bring Japanese culture closer to you. Since 2008, we've dispatched parcels to more than 97 countries. Most of our customers are currently located in France, USA, Canada, Japan and Australia.

Aside from our websites in French, English and Japanese, Bento&co offers a wide selection of products to resellers, hotels and restaurants in 25 countries. 


Thanks to years of experience handling parcels, we've also launched a new shipping service to help businesses and make international shipping easier: Ship&co. Our latest exciting adventure... 

Looking for a way to get online while in Japan? We offer an online Pocket Wifi location! Unlimited 4G access all over Japan Data with the secure and fast Wimax!
Order your pocket wifi online: simply choose the date and location to receive your pocket wifi at, it will be waiting at your accommodation when you arrive. To return the Pocket Wifi simply send it back in the included postage paid envelope that it is delivered in before you leave Japan. Super easy!

Our sites:

Bento&co | Bento&co FR | Bento&co JA | Bento&co Pro | JapanOnly

Legal Information:

BERTRAND Co . Incorporated under Japanese law since February 2010 with a funding capital of 65 million yen.

Bento&co / Bertrand Co.
Kyoto Nakagyo-Ku, Rokkaku-dori
Funayacho Higashi-Iru, Yaoya-Cho, 117, 604-8072 Japan

Tel & Fax: +81 (0) 75 708 2164