Ich musste Steuern nachzahlen, obwohl ich extra unter der angegebenen Grenze geblieben bin mit dem warenwert und im endpreis schon Steuern inbegriffen sein sollten. Fühle mich betrogen.
Store owner replied: Dear Stephanie, We are sorry the extra charge surprised you. This is the result of the new EU tax on small parcels, which we cannot yet bill with your order. What you paid online with us was VAT; what DHL billed you was this new tax + processing fees, which can be quite high. We are currently working on getting a better system in place so you don't get charged extra, but it is a lengthy process. We apologize for any inconvenience and thank for your understanding. The Bento&co Team
