If you have any questions regarding our website, your order or anything bento related, please feel free to send us email at firstname.lastname@example.org or call us at +81 75 708 2164
Our customer service team is available M-F from 9-6 JST (local time in Japan). If you're reaching out to us over the weekend or after hours, please expect a response by the next business day.
We value our customers and their feedback! If you have any comments regarding your experience with Bento&co, we'd love to hear them.
Please send an email to our wholesale representative at email@example.com.
We love collaborators! Please send an email to firstname.lastname@example.org.
Our boutique is located in beautiful downtown Kyoto.
Our address is: 117 Yaoyacho, Nakagyo Ward, Kyoto, Japan 604-0872
The address in Japanese is: 〒604-8072 京都府京都市中京区八百屋町 117（六角通）
You can track your order on our website here:
Track Your Order
Orders can also be tracked directly on your local postal service website (USPS, Canada Post, Australia Post, etc.). However, please be aware that these websites can take up to a few weeks to update their tracking information after an order has left Japan).
If you do not have a tracking number: Only orders sent by registered or express shipping are trackable. Orders sent by economy shipping do not include a tracking number.
Orders sent with economy shipping generally take 9 to 30 working days (excluding weekends) to be delivered. Although it is very uncommon- in some extreme cases, some packages sent with economy shipping can take up to 45 working days to be delivered.
Orders sent with our registered/tracked shipping method (or Free Shipping orders) generally take around 9 to 20 working days to be delivered. Express shipping varies depending on the shipping region, but can deliver within 2 to 5 working days to many countries. Please refer to your shipping confirmation for a delivery estimation specific to your order.
These estimated windows begin after orders leave our warehouse. Please contact us if your package is not delivered within the estimated shipping window.
Don’t be alarmed if your package looks like it is stuck in Osaka on the JP Post website! In most cases, once the order has left Japan, the tracking can take up to a few weeks to update on your regional postal service website since it is now in the hands of your regional shipping provider (USPS, Australia Post, etc). Your tracking will begin to update again after your package arrives in your country.
Shipping costs vary depending on where you live, the weight of your package and the shipping method you choose. However, most orders ship with the following rates:
Registered/Tracked Shipping: $7 USD
Express Shipping: $15 USD
Exact shipping rates will be displayed during the checkout process. We also offer Free Shipping on orders of $180 USD or more to many countries!
Keep in mind that estimated delivery windows do not include weekends. Additionally, shipping delays do happen from time to time and they are unfortunately out of our control.
If your delivery window has passed and you still have not received your order, please contact us and we will track down your package for you.
A shipment confirmation email should be sent to you within three business days of completing your purchase. Most of the time, missing shipping confirmations can be found in the spam/promotions folder provided by your email client. If you can’t find your shipping confirmation there, please contact us and we will make sure you receive a confirmation email.
We offer Free Shipping on orders of $180 USD or more to many countries!
(The minimum purchase amount for free shipping has temporarily increased from $79 due to higher shipping costs related to the COVID-19 pandemic. We apologize for the inconvenience and appreciate your understanding.)
Holy See (Vatican City State)
When using Free Shipping, please be aware that Bento&co will pick the shipping carrier that suits your order best depending on the size and nature of the items purchased. In general, orders using this option typically arrive within 9 to 20 business days (does not include weekends).
Our Free Shipping option removes all delivery charges. However, it does not remove any customs fees and/or taxes associated with buying goods from abroad. You might therefore still be billed by the carrier for these fees and handling. Thank you for your understanding.
We offer Express Shipping to most regions. After providing your country and zip code during checkout, express shipping options available for your order will be displayed along with the estimated shipping window for each method. Depending on your location, express shipping is fulfilled by one of these carriers:
Yes! We guarantee our products to arrive in perfect condition. In the event that an item from your order is damaged during shipping, please email us with a detailed photo of the damage within 48 hours of your delivery.
'Retention' means that your parcel is being held at your local Post Office and you either need to pick it up there or schedule a redelivery if possible.
Packages are sometimes sent back to our offices for a variety of reasons (customer provided incomplete shipping address, package was not picked up within post office retention period, etc.). In these cases, the customer is responsible for paying a fee to re-ship the package. If you do not want to pay a re-shipping fee, we will refund your order (minus the shipping fee, if applicable).
If you're not satisfied with your purchase, you can return the items and ask for a refund, an exchange or store credit.
All returned items must be unused and in the original condition you received them in. Shipping fees cannot be reimbursed.
Exchange requests must be made within seven (7) days after delivery. Simply notify us of the item(s) you would like to exchange and send the item(s) you received back to us (customer is responsible for return shipping fees). After we receive the returned item(s), we will adjust any price differences and send you the new item(s) requested.
Yes! You can create a customer account on Bento&co and save your payment and shipping details for faster checkouts in the future.
We can cancel your order if it has not shipped out yet. Send us an email to let us know that you would like to cancel your order.
In the event that your order has already left our warehouse, we unfortunately cannot cancel your order. Unwanted items will have to be returned after delivery (customer is responsible for return shipping costs). After the unwanted items are received at our offices, we will refund the order minus the original shipping cost.
We can add or remove items from your order if your order has not shipped yet. Send us an email to let us know how you would like to modify your order.
In the event that your order has already shipped out, we unfortunately cannot modify your order. Unwanted items will need to be returned after they received (customer is responsible for return shipping costs) and any additional items will need to be purchased as a separate order.
You should receive an order confirmation within a few minutes of completing your order. If you do not receive a confirmation email within one hour of making a purchase, please send us an email to ensure that we have received your correct email address and that your order has been completed successfully.
Most of the time, PayPal rejects credit cards for one of the following reasons:
1. Your card is associated with a specific PayPal account, and you're logged in with another account.
2. Your card was associated with a PayPal account that has since been closed.
3. You've linked the card to a PayPal account, but have not yet confirmed it.
4. You've exceeded your card limit with the PayPal system.
5. Your email address is raising a red flag in PayPal's system.
6. Your browser is not accepting cookies. You should clear any existing cookies and try again.
If the above steps do not solve your issue, please contact PayPal directly.
Please check to see if:
Your card is expired or out of date
You need to complete PayPal’s card confirmation process
Your card provider or bank has more information
If the above steps don’t solve your issue, please contact PayPal directly or choose an alternate payment method.
All prices on our English site are displayed in US dollars (USD) by default. However, you can display prices in a variety of other currencies using our currency tool at the top of our site.
Please note that you will be charged in US dollars (USD). Actual conversion into your local currency is handled by your payment method provider after your purchase is complete. For any questions regarding this process, please contact your payment provider directly.
After adding items to your cart and clicking ‘proceed to checkout,’ enter your discount code in the ‘gift card or discount code’ box and click ‘apply.’ Your total should reflect the new discounted price.
We accept PayPal payments as well as Visa, Mastercard and American Express credit cards.
We have a variety replacement parts for select products available on our site.
If you can't find the replacement piece you need, please send us an email describing what part is lost or broken and we will try to find a replacement piece for you.
Some bento boxes are microwave safe and some are not. This is primarily dependent on what material the bento box is made from.
Microwave compatibility is indicated in the Product Details section for each bento box on our website.
Size S indicates bento boxes with a holding capacity smaller than 500ml. They are appropriate for children or people with small appetites. They can also be used for snacks or as a supplementary bento box.
Size M indicates bento boxes with a holding capacity between 500 and 780ml. Many of them have two compartments, one of which is designed to hold rice (or another carb such as pasta) and the other for sides and proteins. Size M boxes are appropriate for most adults and older children.
Size L indicates bento boxes with a holding capacity between 780 and 1000 ml. These are bento boxes for people with hearty appetites. If this still seems too small for you, consider the XL sized bento boxes!
Size XL (and Picnic) encompasses our largest single user boxes (around 1.3 L) as well as even larger (mostly multi tier) boxes designed to be used by 2 or more people for picnics, dinner parties, etc.
Most of our bento boxes (Small, Medium, Large, and some XL) can be wrapped with a furoshiki cloth within the 45 cm to 50 cm range. Larger XL boxes, shokado and picnic bentos will typically require a 70 cm or larger furoshiki.
However, please note that we carry a wide variety of bento boxes in varying shapes and sizes. Thus, these suggestions are merely general guidelines- actual fit will depend on your specific bento box. For this reason, please do not hesitate to contact us at email@example.com if you're not sure which size you need for your bento.
Most of our bento boxes that require a lunch band to stay closed include a band with your purchase.
If you do need a separate lunch band, the 24 cm or 27 cm lunch band sizes fit the majority of our bento boxes (Small, Medium, Large and a few XL). Larger XL boxes and picnic bentos (about 1500 ml+) will mostly require a 42 cm lunch band.
For uncommonly shaped bento boxes, shokado style bentos, natural wood bentos, etc., we recommend transporting your box with a furoshiki instead.
We also carry a few product-specific replacement lunch bands, such as our Kokeshi Bento lunch bands and our Big Kokeshi Bento lunch bands.
However, please note that we carry a wide variety of bento boxes in varying shapes and sizes, and thus there is unfortunately no true 'one size fits all' lunch band. For this reason, please do not hesitate to contact us at firstname.lastname@example.org if you're not sure which size you need for your bento.
Typically, no, a sold out item cannot be ordered. However, even if an item is currently sold out, it doesn't mean that it won't be restocked. When a product is sold out, click on the "Notify Me When Available" button under the product price to receive an email as soon as the product is available again.
Please be aware that in all cases the customer is responsible for paying any customs fees applied to their order and for providing any and all documents required by customs in the country of receipt.
These costs include the sales tax in the country of receipt (applied to the total value of the order), duties on the cost of products (around 6% for the European Union) and any handling fees applied by the shipping provider.
For Express Shipping: FedEx, UPS and DHL usually send an invoice a few days after delivery where as EMS (JP Post) generally charges the required sum at delivery.
For Registered & Economy Shipping: Your national carrier will generally bill you when applicable.
We understand that custom fees are worrying for some customers. We hope that you are reassured by the fact that, when buying on Bento&co, you really are ordering direct from Japan- getting authentic and original Japanese items that are not easily found anywhere else.
For our customers in the USA: Most packages with a declared value under $2000 USD will be cleared without any fee. We ship to the US every single day and we have never had any issues with customs.
For our customers in Australia: Orders below $1000 AUD are regarded as 'low value imports' by Australian customs. As of 01 July 2018, customs duties may apply to any goods imported from overseas by consumers in Australia. For more information, please visit the Australian customs website.
For our customers in Canada: Orders above $20 CAN require that you pay the applicable duties and the GST. For more information, please visit the Canadian customs website.
For our customers in the EU:
EU Directives calculate the Total Value of the order as a combination of the price of product and shipping fees.
- For orders with a Total Value of 22 Euros and below: Exempted from both tax and import duty.
- For orders with a Total Value ranging between 22 to 150 euros: The buyer is responsible for paying the consumption tax of the total value.
- For orders with a Total Value that exceeds 150 euros: The buyer is responsible for paying both consumption tax and import duty of the total value.
Additonal information on importing goods to: Switzerland Germany United Kingdom
Unfortunately, due to shipping regulations out of our control, orders from us cannot be claimed as a gift at customs.
Bento&co and the bentoandco.com website are the property of the company BERTRAND CO. All transactions on the Bento&co website are subject to Japanese law. Every order made by a customer (i.e. you) entails the explicit acceptance of the general conditions described below.
We will provide products as long as they are in stock. The range of products offered by us may change due to constraints by our suppliers, who manufacture the bento boxes and other products.
If any product is unavailable and Bento&co is not able to provide alternative products of similar quality and price, the purchase will be refunded to the customer. If the product is temporarily unavailable, we will let the customer know about the expected delay by email.
Product descriptions in Japanese are provided by the manufacturers. Bento&co is not responsible for the contents of these Japanese instructions. We provide simple instructions for use and care in English on individual product pages when possible. If the delivered product doesn't match the description on our website, the customer has 48 hours (from time of acceptance) to inform us about it.
When you click on the "confirm" button when making an order, you commit to fully accept all the terms of sale as well as the entirety of these General Conditions of Sale and without reserve.
The checkout process consists of five (5) steps: shopping cart confirmation, billing address (and/or shipping address), shipping options, payment and order confirmation. The customer will be provided with the possibility of changing or reviewing any details in their order before final confirmation. As soon as we have received your order, we will send you an order confirmation.
III. PRICE AND PAYMENT
All prices are displayed in US Dollars. Shipping and handling charges (included taxes which depend on countries) are not included in the listed price. Shipping charges are clearly indicated during the ordering process.
All credit card transactions are processed securely by PayPal. It is not necessary to have a PayPal account in order to make a payment.
Bento&co does not keep any record of your credit card or other financial information. All financial transactions are encrypted securely and handled by PayPal.
Note: In the case you would be unable to use Paypal for your order payment, please send us a mail with a fulfilled Credit Card Authorization Form (more information at email@example.com).
The import of a product from Japan may be subject to taxes and to custom fees in the country of delivery. These supplementary costs are the customer’s responsibility. For more information, please read the Shipping and Tracking section or refer to your national custom official site.
Discount codes provided by Bento&co are valid only if they can be applied in the purchase before payment.
IV. SHIPPING AND DELIVERY
Once an order is processed, most packages are dispatched within two (2) working days (please allow extra time for orders placed over weekends and holidays). You'll receive a shipping confirmation after your order leaves our warehouse, which includes information such as a tracking number, at that time.
All products are dispatched from Japan by airmail or a private carrier in the following list (UPS, FedEx, DHL). Please consult the Shipping and Tracking section for a list of countries we ship to, as well as what to do if your country is not on the list.
In general, we offer the following shipping options:
Economy (untracked, for small packages): estimated delivery within 10 to 30 business days to many regions
Registered/Tracked: estimated delivery within 9 to 20 business days to many regions
Express (tracked): estimated delivery within 2 to 5 business days to many regions
Please note that 'business days' do not include weekends or holidays.
2. Shipping cost
Shipping costs vary according to the parcel's weight and the shipment method of your choice.
To get a shipping estimate, simply add desired items to your cart, and shipping cost choices will be displayed under the section "Get shipping estimates", after entering your country and zip code. The shipping fee displayed at check-out is only valid for an order placed on our site. These fees may vary according to the situation (professional order and return option). Changes in the shipping method may also occur in the case of voluminous order.
We also offer Free Shipping on order of $79 USD or more to many countries. Head to our Shipping and Tracking section for more details about that discount.
3. Delivery issues
Economy or Registered shipments (Japanese post): if you have not received your order by 30 business days, first check with your local post office. Please contact us only after 45 working days, at which time we can file a missing package claim and send you a replacement order.
Express shipments (FedEx, DHL, UPS and EMS): customers are responsible for their order's online tracking (the tracking number is included in the shipping confirmation mail). Sometimes, carriers cannot deliver a package (for instance, due to the size of the mailbox). In this case, customers may have to contact carriers directly.
Bento&Co will not be responsible for the return of a parcels that couldn't been delivered. We are able to reship returned packages, but the reshipping cost will be at the customer's expense.
For more information about shipping fees, taxes and delivery, please read our Shipping and Tracking section.
V. RETURN AND CANCELATION POLICY
If you are not satisfied with your order, you have seven days after receiving your order to return the item(s) for an exchange, refund or store credit. Every inquiry must be sent by email to firstname.lastname@example.org. Please indicate what you are returning and why. In order for us to process your return, please include your name, email address and order number along with the name of the items that you're returning. You will be responsible for the shipping charges associated with sending the unwanted item(s) back to us. Shipping fees are not eligible for a refund.
In the event that a product is damaged during shipping, please contact customer service at email@example.com and send a detailed photo of the damage with the order number.
Customers can cancel an order until it is dispatched (please contact us as soon as possible). We try to ensure that all product information is accurate and complete, and that the photographs clearly indicate the shape, color and details of each item. Because orders are shipped internationally, exchanges cannot be made due to customer error (please see the Shipping and Tracking section for more details), so please order carefully!
Please be aware that in all cases the customer is responsible for paying customs fees and for providing any and all documents required by Customs in your country. If the customer refuses to pay those taxes, the package will be back to us. We'll then refund you the amount of the order, after having withdrawn the shipping cost at actual rate that we have been charged by the carrier, and the shipping cost of the return of the package to us. Express shipments can't be sent back to us as return fees are too high (usually exceed the order value). In that case, the order will be destroyed and no refund will be possible.
Bento&Co will refund the customer within two business days after having received the returned items. The refund will be proceed on the same account that was used for the purchase (or a voucher code, in line with the customer's wish).
VII. APPLICABLE DUTY
The company BERTRAND CO. is subject to Japanese law. Within those confines, we will try to satisfy our customers as much as we are able. In the event of complaint or difficulties, the customer can contact Bento&Co customer service for help in finding an amicable resolution.
VIII. INTELLECTUAL PROPERTY
All texts, comments, works, illustrations and images reproduced on the website www.bentoandco.com and en.bentoandco.com are reserved for the title of the royalty and intellectual document of title worldwide. The reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless specifically authorized by Bento&Co.
Bento&co respects each individual’s right to personal privacy. Therefore, we will only collect and use information through our web site in the ways described in this policy:
Bento&co uses Shopify.com as a third-party gateway and Stripe for credit card clearing. All credit card payments are handled by Stripe, and PayPal payments are handled by PayPal. At no time does Bento&co have access to your credit card number. In order to solve possible conflicts and to combat online payment fraud, the data concerning your order may be sent on to secure third parties for verification purposes.
We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not sell or disclose personal information that identifies you to a third party sources.
Effective date: 24 April 2019
Bento&co. ("us", "we", or "our") operates the https://en.bentoandco.com , https://www.bentoandco.com/, https://www.bentoandco.jp/ websites (the "Service/s").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on a User’s device.
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Bento&co uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Retention of Data
Bento&co will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Japan and choose to provide information to us, please note that we transfer the data, including Personal Data, to Japan and process it there.
Disclosure Of Data
Disclosure for Law Enforcement
Under certain circumstances, Bento&co may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Bento&co may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Bento&co
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Disclosure for Service Feedback
We share your name, email address and the product/service you purchased (as obtained during the order process) with Loox , who will send you an email on our behalf asking you to complete a review. Our legal basis for doing this is our legitimate interest in requesting feedback in order to improve our products and services.
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"Do Not Track" Signals
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Bento&co aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you are a user in the European Union and wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, users in the European Union have the right:
To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
Users in the European Union have the right to data portability for the information you provide to Bento&co. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
You can opt-out of remarketing by visiting the links below:
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page:http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on -https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
AdRoll remarketing service is provided by Semantic Sugar, Inc.
You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1nt=1nw=false
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
By email: firstname.lastname@example.org
We do not sell any of our products on Amazon. Currently, one store named 'Bento & co' exists on the U.S. Amazon site and sells a few products (including a low quality imitation of our Japanese-made Bin 8 Kitchen Tool). This site is not affiliated with us in any way.