- Do you ship worldwide?
We do ship worldwide, if your country is not listed during the checkout process, feel free to contact us because we can ship in every country in the world.
- How much is the shipping cost? How long will it take?
To know how much is the shipping cost will be, simply add your items to the cart, and shipping cost choices will be displayed under the section "Get shipping estimates" after entering your country and zip code (see screen shot bellow). You can choose between "economy air shipping", "standard", "express" and "FedEx".
We offer free shipping for orders of more than 180 USD in most countries.
For delivery time, go to our Shipping page, under "Carriers" section.
- Where will you ship my order from?
We are located in the beautiful city of Kyoto in Japan. Your order will be shipped directly from here.
- Will I have to pay taxes and custom fees?
The import of a product from Japan may be subject to taxes and to custom fees in the country of delivery. These supplementary costs are the customer’s responsibility.
The price of the products excluding the shipping cost will be displayed on your package.
For more information, please read the Shipping page.